Mewsbrook Park Cafe is committed to protecting your privacy. Should we ask you to provide any information by which you can be identified when using this website, you can be assured that it will only be used in accordance with the Data Protection Act 1998 and EU General Data Protection Regulation (from 25 May 2018)/UK Data Protection Act and Privacy of Electronic Communication Regulation.

You should read this page as it sets out how we will use your personal data. This policy is effective from 23 October 2023.

Who are we?

In this policy, whenever you see ‘we’ or ‘us’, it refers to Mewsbrook Park Cafe, registered as CHACE CATERING LTD, company number 13708997.

If you have any questions relating to this privacy policy, please contact the owner and director David Chace on david@mewsbrookparkcafe.co.uk or at Hendon Avenue, Rustington, Littlehampton, BN16 2LX, or call 01903 722822.

What is personal data?

Your personal data (any information which identifies you, or which can be identified as relating to you personally for example, name, address, phone number, email address) will be collected and used by us. We’ll only collect the personal data that we need.

Personal data provided by you

We will collect information which identifies you if you subscribe to our newsletter.

Such personal information could include:

· Personal details (your name, email address, postal address, telephone and mobile numbers);

· Your opinions and attitudes about Mewsbrook Park Cafe, when asked to complete one of our polls or customer satisfaction surveys.

We may automatically collect the following information:

· Technical information, including the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and if you access our website via your mobile device we will collect your unique phone identifier.

· Information about your visit, including, but not limited to the full Uniform Resource Locators (URL) and query string, clickstream to, through and from our website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as but not limited to, scrolling, clicks, and mouse-overs), methods used to browse away from the page.

Sensitive personal data

Sensitive personal data is information about racial or ethnic origin, political opinions, religious beliefs or other similar beliefs, trade union membership, physical or mental health, sexual life, and criminal allegations, proceedings or convictions.

We do not collect sensitive personal data.

What we do with the information we gather

We require this information for the following reasons:

· To keep the subscription database and website up to date;

· We may use the information to improve our events and services;

· We will send emails to you to inform you about forthcoming events, offers, discounts and our loyalty programme. From time to time, we may also use your information to contact you for research and survey purposes.

You can opt out of receiving information by email at any time by unsubscribing from our newsletter.

Publications and Mailings

We’d like to use your details to keep in touch about things that may matter to you.

If you choose to hear from us by email we may send you information on Mewsbrook Park Cafe’s activities or other relevant information. We may also show you relevant content online. You may receive any of the following publications or mailings:

· Welcome letter;

· Electronic notices of events;

· Email newsletter;

· Confirmation of bookings.

Controlling your personal information

You may choose to withdraw or restrict the use of your personal information at any time. You can also update or delete your contact information at any time. To do so, email us on info@mewsbrookparkcafe.co.uk.

Access to your information and Opting-Out

You have the right to ask for a copy of the personal information which we hold about you, to correct inaccuracies in that information or ask us to delete such record.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will correct any information immediately. If you ask us to delete your records we will destroy all of your personal information that we hold on our files.

If you would like a copy of the information held on you contact us on info@mewsbrookparkcafe.co.uk.

We will also need you to provide information that will help us confirm your identity. If we hold personal information about you, we will give you a copy of the information in an understandable format together with an explanation of why we hold and use it.

If you are not happy

In the first place, please talk to us direct to resolve the problem or query. You have the right to complain to the Information Commissioner’s Office (ICO) if we have not been able to satisfactorily resolve a problem about our handling of your personal information.

ICO’s contact details: Head office is Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Their helpline is registration@ico.org.uk / 0303 123 1113 (UK) and +44 1625 545 70 (outside UK). Textphone is 01625 545860.

Website Privacy Information

What is a cookie?

A cookie is a small text file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular page. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We use cookies in a number of ways:

· When you subscribe to our newsletter, a cookie is used to store a unique identifier so that the web servers knows it is you if you want to unsubscribe.

· We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

Google Analytics

We may use Google Analytics to anonymously collect data on how visitors engage with the website. We use this information to compile reports which help us improve our website content. All this data is anonymous and will not be passed on to any third party. To opt out of all Google Analytics tracking across all the website pages you use, click here to install a browser add-on.

Links to other websites

Our website contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access, loss, misuse or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

By disclosing your personal information to us via mewsbrookparkcafe.co.uk, you are giving us your consent to collect, store and process your personal information in the manner described in this policy. The information we hold will be accurate and up to date within our knowledge.

Sharing your information

We will not sell, distribute or lease your personal information with other organisations unless we have your permission or are required by law to do so. We will not sell, rent or lease our newsletter subscription lists to any third-parties.

Changes to this privacy policy

We’ll amend this privacy policy from time to time to ensure it remains up to date and reflects how and why we use your personal data and new legal requirements. Please visit our website to keep up to date with any changes. The current version will always be posted on our website.